Please Try Again or Use Another Payment Method Microsoft

How-do-you-do andy_the_spruce,

Please kindly use a different browser, as well try browser InPrivate mode to run into if it helps. If upshot occurs even in private mode, to better assistance y'all, I'll transport one private message to y'all for further step: https://answers.microsoft.com/en-us/privatemessage/inbox

Kind Regards,

Anna

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* Beware of scammers posting simulated back up numbers here.

* We are happy and always here to aid you, and share the Microsoft 365 for concern online information with you.

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If Anna doesn't fix your problem yous will accept to contact MS support and give them that error lawmaking number. It is a unique identifier for your specific fault.

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As computer scientists nosotros are trained to communicate with the dumbest things in the globe – computers –
so you lot'd think we'd be able to communicate quite well with people.
Prof. Doug Fisher

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Hello Anna,

Thanks for your reply.

I'd already tried in different browsers. I've now tried InPrivate mode and that has helped me get further simply non solved the issue.

I take been able to motility payments from the expired card to a payment method, which is cracking equally I can now pay for the service that was declined.

However,  I still tin't delete a payment method. I practice get further in the procedure than before, but I withal get an fault. This time the mistake is in the dialogue panel on the right paw side and says "Something failed on our cease. Attempt over again later."

Kind Regards

andy_the_spruce

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Cheers Rohn007.

The problem is finding out how to contact MS support. There are no contact details on the admin portal and nothing usable on the 365 website. After a lot of Googling, managed to find a back up number for the Britain. I called it and eventually spoke to someone who said they would transfer me to the right person to deal with the trouble, but then she cutting me off. I was frustrated by then and couldn't acquit to go through the process again until I had cooled down. In the meantime, I'll see if Anna can help me further.

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Hello andy_the_spruce,

Very appreciate for your reply. For your result, firstly, please be kindly noted that we can merely remove the payment method that isn't attached to a subscription or billing profile: Delete a payment method

Then you may wait for a while, for co-ordinate to the error message, it seems like server is currently busy.

If mistake all the same occurs, to motility on and farther investigate issue, delight kindly check my reply in Private Message (you can click this link to admission individual message window): https://answers.microsoft.com/en-us/privatemessage/inbox .

Kind Regards,

Anna

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* Beware of scammers posting fake support numbers here.

* Nosotros are happy and always here to help you, and share the Microsoft 365 for business online information with you.

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Source: https://answers.microsoft.com/en-us/msoffice/forum/all/error-when-deleting-or-changing-payment-methods/e31ffa2c-c6b4-4396-935e-f192c730e966